In case you’ve never opened a web hosting account or you’re switching companies and the new one uses an account administration interface that you have not seen before, you may become confused about how to complete a specific task in your account or on your personal computer. That is why, lots of hosting companies have created a knowledge base, which specifies the most frequent questions and challenges connected with the specific platform they use, instead of adding only some generic facts. This kind of knowledge base will allow you to find the needed information swiftly and easily, so you won’t need to waste a lot of time and effort on issues that may require something as simple as hitting a button or ticking a checkbox. Thus, not only can you get things done, but you can also learn loads of new and useful facts, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Cloud Web Hosting
Our cloud web hosting plans feature an extensive knowledge base where you can find information about all the obstacles that you could possibly come across and their solutions. You can get to know how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but you aren’t able to send email messages, for instance. We’ve done our best to be as exhaustive as possible and to encompass all the available options so as to save you time and energy and to present you with different solutions for every problem. The knowledge base includes informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whereas if you want to see the whole archive of articles, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer an extensive online article archive where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it based on the feedback that we’ve gathered from our customers over the years and, hence, our articles touch on particular issues that you might come across and present the fastest means of rectifying them, for example receiving a 500 Internal Server Error message or not being able to send email messages from your PC even though you have the right SMTP settings. The articles are available in each single section of the Control Panel and you can consult them at any given time. They can help you enlarge your knowledge not only about our platform, but also about the hosting field as a whole, as they include step-by-step guides and general information such as what cron jobs or file access permissions are.