When your web hosting provider supplies live chat support, you can talk with a representative live and find out helpful info or get an issue resolved in a very timely manner. The main advantage of using chat as an alternative to calling to talk to a live person is that you will need only a computer with access to the web, therefore you will not pay any rates when you are in a different country or state. In addition, it will be much simpler to copy and paste details such as domains, usernames or error messages in other words details that are sometimes difficult to share with the other party over the phone. The real-time chat is also a faster option to contact your web hosting company's support team compared to using a ticketing system. Last, but not least, when some situation requires a little more time to be dealt with, you are able to do something else entirely while you wait for guidance on the live chat, therefore you won't lose time - something that is not possible when you're on the telephone.
Live Chat Support in Cloud Web Hosting
As a part of the support services that we supply for all of our Linux cloud web hosting, you can find live chat support which is online every single day, even on holidays. You'll be able to contact us regardless if you already have an account or not, as we can support you with almost anything, ranging from providing you with common information regarding our services in case you are not a client yet and you are interested in purchasing one of our packages, to assisting you with installing an e-mail account in an email client. Part of the issues are more complicated and time-consuming, which means that you'll need to use the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every day, even on holidays and weekends. It's the most effective way to learn more about our Linux semi-dedicated hosting if you do not have an account yet or to have an issue resolved if you're a customer and our customer care agents will assist you promptly regardless of the time of the day you join our chat. If you're unsure which plan is more suitable for your sites, if you need advice whether you should order a certain upgrade and how to order it or when you experience troubles installing an email account on your computer system, you can contact us and we'll give you the needed details very quickly. Our live chat is accessible even after our telephone lines are off for the day, so when you have an account with us, you can rest assured that you will always get instant assistance with any kind of question or problem that pops up.