A 99.9% Server Uptime
The benefit of setting up your very own cloud web hosting platform is that you don’t have to be worried about compatibility – you configure a given set of software tools in such a way as to be compatible with a specific set of hardware components. The result is something much more solid and reliable, since there are much less potential chances of failure. We have set up our cloud hosting platform using proven hardware parts plus a strongly customized version of SELinux in order to set up a truly safe home for your own personal websites.
That’s the reason why, with each of our Linux cloud web hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you wish to supply a top–notch hosting service, you can hardly count on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to curtail all potential risks with our cloud hosting plans and even though our company offers first–rate customer support, there are cases when the customer is just not pleased with what we have to offer. Or he has to migrate to a more powerful hosting service, like a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully pleased, you will receive your money back.
24/7 Technical Support
If you happen to run a hosting company, your support engineers are very important. This is the reason why we have attentively gathered a highly trained group of techs, each with several years of experience behind his back. Thanks to them, we offer 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All trouble tickets are answered in under one hour and our average response time is under twenty minutes!