Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help section incorporated into Winsel Hosting Duoservers’s Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at fixing any common problem that you may possibly stumble upon, they are contributed by our support team of skilled techs.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly display how you can fix a common problem related to your Linux cloud web hosting account. You will find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a sixty–minute response guarantee. Our professional tech support engineers will be available day and night to answer your queries and to troubleshoot any issue that you might have. Simply send a help request from the Help Center section and we’ll get back to you momentarily.